A Research and Development Study of the Education, Training, and Workforce Development Needs of the Global Supply Chain Community

Principal Investigator: 
Other Researchers: 
Gisele Ragusa, Nick Vyas
Performance Period: 
July 2014 to June 2015
Commercialization Status: 
Background, Context and Overview U.S. Customs and Border Protection (CBP) has a long, rich history serving the nation by enforcing U.S. laws within a constantly evolving global supply chain environment. This environment is now characterized by increasingly rapid pace and complexity of international trade agreements, growing trade volume, trade diversity, advancing technologies, as well as refined subtleties differentiating goods and cargo shipments and global supply chain management.  Accordingly, CBP is faced with the challenge of meeting the novel educational and training needs that these changes engender in its workforce.  Furthermore, the global trade community – in both public and private sectors – must revitalize the knowledge of its workforce to ensure a prosperous economy, and to continue world leadership in trade facilitation and global supply chain efficiency, security and resilience. In accordance with this identified need, the National Center for Risk and Economic Analysis of Terrorism Events (CREATE) will partner with CBP to engage in comprehensive a needs assessment and solution development to meet the ongoing professional education needs of the global trade community. Objectives and Purpose This Statement of Work (SOW) represents a proposal to (a) examine the best practices and conduct a comprehensive needs assessment of the professional education and training needs of government and business professionals that contribute to strengthening of the global supply chain management processes. Further, it describes collaborative development of professional education solutions which will result in a solicitation to deliver professional education of global supply chain management professionals to meet such needs in collaboration with CBP leadership and in concert with advancing CBP’s vision of pursuit of a collaborative government-business approach to improve the efficiency, security and resilience of the global supply chain.  The proposed project, hereafter referred to as the Sharpening Expertise Initiative (SEI), intends to engage government, academia and industry in assessment of the workforce needs and development of mutually beneficial training and development solutions for the global trade community.  Accordingly, SEI is focused on identifying the needs of global supply management, identifying best practices in global supply chain management education and collaboratively designing comprehensive professional education program solicitation content as advisory to CBP to meet emergent leaders’ workforce education in CBP. This effort involves an iterative process which begins with both a needs assessment involving stakeholder group and individual interviews to gain a better understanding of future industry trends and extends into the sharing of information and training required to build, and maintain, trade expertise within both public and private sectors.   To bring additional expertise to SEI, in addition to partnering with CBP, CREATE will partner with USC’s Center for Supply Chain Management (CGSCM), which conducts research and offers master’s degrees with concentrations in global supply chain management to implement all components of SEI, extending from the described from needs assessment on to collaborative professional education program solicitation development. The SEI builds not only on CREATE’s existing research and experience in executive education including CREATE’s newly established professional education with DHS, but also CGSCM’s research and executive education experience.